GoServicePro Training

Learn the basics of GoServicePro, the application used by Daktronics Field Service to manage Work Orders and parts.

Training Documents

United States & Canada

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GoServicePro - Adding and Viewing an AttachmentGP0|#6d16bbc5-7e87-456c-b203-644ecfcbeb04;L0|#06d16bbc5-7e87-456c-b203-644ecfcbeb04|Best Practice;GTSet|#7fbdec1d-2d4a-489f-8e4c-d906b3f35670
Part Disposition (Part Transactions) Completed By TechGP0|#6d16bbc5-7e87-456c-b203-644ecfcbeb04;L0|#06d16bbc5-7e87-456c-b203-644ecfcbeb04|Best Practice;GTSet|#7fbdec1d-2d4a-489f-8e4c-d906b3f35670
GoServicePro - Status and Resolution Codes for Work Order ClosureGP0|#6d16bbc5-7e87-456c-b203-644ecfcbeb04;L0|#06d16bbc5-7e87-456c-b203-644ecfcbeb04|Best Practice;GTSet|#7fbdec1d-2d4a-489f-8e4c-d906b3f35670
GoServicePro Feature Update - 15 November 2017GP0|#f718cfbd-5dc6-4569-97ff-2ece394f705c;L0|#0f718cfbd-5dc6-4569-97ff-2ece394f705c|Literature;GTSet|#7fbdec1d-2d4a-489f-8e4c-d906b3f35670
GoServicePro Mobile - Closing a Work OrderGP0|#6d16bbc5-7e87-456c-b203-644ecfcbeb04;L0|#06d16bbc5-7e87-456c-b203-644ecfcbeb04|Best Practice;GTSet|#7fbdec1d-2d4a-489f-8e4c-d906b3f35670

Outside the US & Canada

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GoServicePro - Adding and Viewing an AttachmentGP0|#6d16bbc5-7e87-456c-b203-644ecfcbeb04;L0|#06d16bbc5-7e87-456c-b203-644ecfcbeb04|Best Practice;GTSet|#7fbdec1d-2d4a-489f-8e4c-d906b3f35670
GoServicePro Mobile - Troubleshooting TreeGP0|#6d16bbc5-7e87-456c-b203-644ecfcbeb04;L0|#06d16bbc5-7e87-456c-b203-644ecfcbeb04|Best Practice;GTSet|#7fbdec1d-2d4a-489f-8e4c-d906b3f35670
Service Partner System RequirementsGP0|#6d16bbc5-7e87-456c-b203-644ecfcbeb04;L0|#06d16bbc5-7e87-456c-b203-644ecfcbeb04|Best Practice;GTSet|#7fbdec1d-2d4a-489f-8e4c-d906b3f35670
Part TransactionsGP0|#6d16bbc5-7e87-456c-b203-644ecfcbeb04;L0|#06d16bbc5-7e87-456c-b203-644ecfcbeb04|Best Practice;GTSet|#7fbdec1d-2d4a-489f-8e4c-d906b3f35670
GoServicePro Update Details - 18 January 2017GP0|#6d16bbc5-7e87-456c-b203-644ecfcbeb04;L0|#06d16bbc5-7e87-456c-b203-644ecfcbeb04|Best Practice;GTSet|#7fbdec1d-2d4a-489f-8e4c-d906b3f35670

GoServicePro Training Videos

GoServicePro Training Videos are now available to Service Partners as training courses on the Daktronics Learning Center. Use your GoServicePro User Name and Learning Center password to log in.