DMP-8000 Audio: Support Hub
Topic
- This article provides awareness on the KB's available that provide troubleshooting, operation and maintenance information in relation to audio on a DMP-8000 player.
Environment
- Product: DMP-8000
- Components: Audio, Web Interface, Physical Connections
- Control System: Show Control, Studio One, Live Clips, Standard Video
Steps
DMP-8000 Audio
- DMP-8000s are fully audio capable of use with stereo audio utilizing an XLR output from a dongle connected to the DMP-8000. Some hardware includes an XLR connection as standard without a dongle, such as Live Clips and higher-level DMP-8000 models.
The KBs below will assist you in the setup and configuration of audio using a DMP-8000. Some of the KB articles are version-specific, so double-check your version before choosing the article needed to assist you.
Versions 8.13+
Versions prior to 8.13
- How to disable audio on an embedded SDI signal?
- DMP-8000: How do I configure the player to normalize audio outputs
- DMP: How do I enable audio in the DMP HTML web user interface?
Show Control Configurations for DMP-8000 Audio
- Show Control System: How do I play an audio file out of a DMP-8000
- Display Studio How do I disable audio from an embedded video clip in Daktronics Show Control?
- Display Studio: How do I create audio level offsets? - Version 2.15+
- How to play audio only from a video/audio file using DMP-8000
Creating Content with Audio
Troubleshooting Audio
The following KBs are broken down by audio issue type. Some of the articles are version-specific, so double-check your version before choosing the article needed to assist you.
No Audio Output
-
Not getting audio from the DMP-8000, Device not muted - All Versions
-
Sound from DMP-8000 not getting to mixer - All Versions
Volume Issues
-
No Audio Out of VNet, VNet is Muted in Volume Mixer - All Versions
Audio Lag
-
Audio starts out of sync and continues to drift on DMP-8000 - All Versions
-
DMP-8000: How do I sync my Audio and Video at 50-yard line - Version 2.12+ of SCS and Version 8.6+ of DMP-8000
Show Control Audio Issues
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Display Studio: DMP-8000 Audio Being Muted When Opening - Version 2.2 or lower
KB ID: 000029317
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