Unable to associate M-Bridge to account; Sales Grid enabled on account

Potential Symptoms

Environment

  • Product Family: Message Displays, Transportation
  • Product: M2 and M3 controlled displays
  • Component: Venus M-Bridge Software
  • Control System: Venus Control Suite (VCS) - Daktronics Hosted, VCS - Locally Hosted

Cause

  • Sales Grid, which is part of the Pro-Ad Grid level of VCS account, is not compatible with M-Series Bridge.

Resolution

  • Associate the M-Bridge to an account without Sales Grid function.

KB ID: DD4126973


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