No communication using USB to Ethernet adapter, IP address not in range

Potential Symptoms

• No communication to the display.
• Unable to communicate, connect, publish, auto-detect, or send messages to the display.
• Unable to ping the display.
• Getting error "Ethernet 2 does not have a valid IP configuration" (where Ethernet 2 is simply the name for the adapter).
• Receiving one of the following Alerts in Venus:
• Connect failed on address.
• The display's address could not be resolved.
• Cannot connect to the display.
• Unable to connect to the display.
• If a fresh installation of Venus and trying to detect displays, will get "No Daktronics displays have been detected!"

Environment

• Product Family: Message Displays
• Product: Galaxy, GalaxyPro, AF-3200, AF-3220, AF-3400, AF-3500, AF-3550, AF-3700, GPR, GP3, GP4, DVX
  
• Component: USB to Ethernet Adapter (D-Link or other brand), Ethernet communication
• Control System: Venus 1500 v3 or v4

Cause

• USB to Ethernet adapter IP address settings are not in range of the display's controller IP address.
• May be set to "Obtain an IP address Automatically" (DHCP).
• May be set to "Use the following IP address:" but no IP information has been entered or is set incorrectly.

Resolution

• Reference How to set a static IP on my computer's NIC or USB to Ethernet adapter?, DD2016625 for instructions to configure the network adapter properly.

Related Articles:

• Unable to connect to Display. Computer's network adapter is not set correctly,  DD2040403.