Venus 1500: Missing pieces of content on display, but previews correctly in the Venus 1500 software

Potential Symptoms

Missing pieces of content on display, but previews in software correctly.
- Example: Message plays on display with text, but no graphic.
- Example: Message plays on display with graphic, but no text.

Environment

Venus 1500 v3
Venus 1500 v4
Message Center

Cause

The display has multiple deleted items stored in its memory it needs to be cleaned up.

Likely one of the files became corrupt.

Resolution

Clear display memory, and perform a Memory Cleanup. Refer to the following:

KB ID: DD2269082

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