Venus 1500: How do I clear the display memory in v4?

Potential Symptoms

  • display memory in Venus 1500 v4

Environment

  • Product:  
  • Component:  
  • Control System: Venus 1500 v4

Resolution

By performing a Clear Display Memory, this will remove all current running, stored and ghost/phantom presentations as well as all Playlist from the display memory. This does not remove or delete what is currently stored in your software database in the Content Tab and Schedule Tab.

Launch Venus 1500 v4 software and allow software to establish connect to the display.

  1. Click Display Tools (White Down-arrow next to center display list).
  2. Check next to Clear Display Memory.
  3. Click Reset Display.
  4. Click Yes to the prompt.
  5. Allow display to reset before proceeding.

Note: You will need to Re-publish your presentations and playlist back to the display. Follow How to add or removed a message / presentation or a playlist to or from a display in Venus 1500 v4?, DD2093330 on how to publish presentations to the display.


 

Note:  It also may be good practice to run a Memory Cleanup per How to perform a memory cleanup or defrag of the display memory using V4?

KB ID: DD2078733


DISCLAIMER: Use of this content may void the equipment warranty, please read the disclaimer prior to performing any service of the equipment.

DAKTRONICS DOES NOT PROMISE THAT THE CONTENT PROVIDED HEREIN IS ERROR-FREE OR THAT ANY DEFECTS WILL BE CORRECTED, OR THAT YOUR USE OF THE CONTENT WILL PROVIDE SPECIFIC RESULTS. THE CONTENT IS DELIVERED ON AN "AS-IS" AND "AS-AVAILABLE" BASIS. ALL INFORMATION PROVIDED IN THIS ARTICLE IS SUBJECT TO CHANGE WITHOUT NOTICE. DAKTRONICS DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTIES OF ACCURACY, NON-INFRINGEMENT, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. DAKTRONICS DISCLAIMS ANY AND ALL LIABILITY FOR THE ACTS, OMISSIONS AND CONDUCT OF YOU OR ANY THIRD PARTIES IN CONNECTION WITH OR RELATED TO YOUR USE OF THE CONTENT. ADJUSTMENT, REPAIR, OR SERVICE OF THE EQUIPMENT BY ANYONE OTHER THAN DAKTRONICS OR ITS AUTHORIZED REPAIR AGENTS MAY VOID THE EQUIPMENT WARRANTY. YOU ASSUME TOTAL RESPONSIBILITY FOR YOUR USE OF THE CONTENT AND ANY LINKED CONTENT. YOUR SOLE REMEDY AGAINST DAKTRONICS FOR DISSATISFACTION WITH THE CONTENT IS TO STOP USING THE CONTENT. THIS LIMITATION OF RELIEF IS A PART OF THE BARGAIN BETWEEN THE PARTIES.

The above disclaimer applies to any property damage, equipment failure, liability, infringement, or personal injury claim arising out of or in any way related to your use or application of the content, whether such claim is for breach of contract, tort, negligence or any other cause of action.