Service Made Simple with MySupport

At Daktronics, we make support simple through Daktronics MySupport. This mobile-friendly, online portal allows you see the progress of your open service cases and order statuses, open new services cases and includes the option of requesting parts and on-site service.

Daktronics Control Panel on 6/1/2021

Categories: Business & Community, High School Sports, Out of Home Advertising, Pro Sports and Colleges, Sign Company News, Transportation, Venus 1500 Training, Venus Control Suite Training

Get started in MySupport today and handle your service and support needs online! Through your MySupport account, you’ll have the ability to:

  • Participate in a Community Discussion – Join the conversation by engaging with peers to ask application questions and respond to others.
  • Schedule a Support Call – Request a time to discuss your questions with a qualified technician or our Customer Service team when it works best for you.
  • Review Service Case Activities – Access your services cases, add new comments & attachments, and review what work is being performed.
  • View Part Orders & Tracking – Confirm if your parts have shipped and track their progress.
  • Request and View Quotes – Submit a new case to request a quote.
  • Edit Account & Profile Details – View your related accounts, update your profile and manage your service notification preferences.

Start using MySupport today! Visit our website and create an account. You will be asked to provide some information and we will provide you with additional account information via email.