Radiant POS overriding the settings manually configured within the DM-100 on every power up, POS improperly configured.

Potential Symptoms

  • Radiant POS overriding the settings manually configured within the DM-100 on every power up, POS improperly configured.

Environment

  • Product Family: Digit and Price Displays
  • Product: FL-3000, FL-4500
  • Component: Radiant Point Of Sale (POS)
  • Control System: DM-100

Cause

  • Radiant POS is improperly configured and overriding the DM-100 POS settings.
    • Most Radiant POS systems have a utility enabled that overrides the DM-100 settings.

Resolution

  • Contact Radiant POS Vendor to have them properly configured their system to output correctly per the sites setup.

KB ID: DD4617904


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