Local hosted Venus Control Suite display will not update with new schedule changes; Daktronics Data Server service not running

Potential Symptoms

  • Old content playing on display and schedule changes in VCS not updating on display.
  • Deleted all old content using DMP UX and the old schedule and content repopulates.
  • Deleted all folders under Content\Fusion directory and old content and schedule repopulates with current time/date.

Environment

  • Product Family: Message Displays
  • Product:
  • Component:
  • Control System: Locally hosted Venus Control Suite VCS

Cause

  • Daktronics Data Server service not running and not able to be manually started.

Resolution

  • Uninstall Daktronics Data Server and reinstall the entire local host VCS server package.

KB ID: DD4592596


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