MX-1 Not Connecting to the Scoreboard, Selected DEMO Mode

Potential Symptoms

  • App shows channel and broadcast settings are the same as the scoreboard is set to.
  • App acts as if the scoreboard is connected.
  • Scoreboard remains blank.

Environment

  • Product Family: Sports Product
  • Product: Scoreboard, 
  • Component: MX-1
  • Control System: MX-1, DakScore App

Cause

  • DEMO mode was selected in stead of connecting to the MX-1.

Resolution

  • Disconnect from DEMO Mode and connect to the correct MX-1.

KB ID: DD4303948


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