Gold Series Display shows lines or artifacts with the correct configuration

Potential Symptoms

  • The display is showing lines or artifacts.  See examples below.
    NOvastar receiver card reseat1.jpg
  • NOvastar receiver card reseat2.jpg

Environment

  • Product Family: Software and Controllers
  • Product: NovaStar brand receiver cards
  • Component:
  • Control System: Gold Series Display

Cause

  • The receiver card need to be reseated.  
    NOvastar receiver card reseat3.jpg

Resolution

  • Send the config file again to verify the receiver cards have the correct config file.
  • If that does not resolve, reseat the receiver card

KB ID: DD4286408


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