AF-6710 blank section or garbled text on the sign

Potential Symptoms

  • A section of the sign is blank.
  • The sign has garbled text and not displaying correctly.

Environment

  • Product Family: Transportation
  • Product: AF-6700, AF-6711
    • Double face (DF) sign has 4 cat5 cables per sign.
    • Single face (SF) sign has 2 cat5 cables per sign.
  • Component: Cat 5 cable, Cluster boards
  • Control System:  DVS

Cause

  • Cat5 cable going into the cluster boards might be bad. Not making a good connection.

Resolution

  1. Replace existing Cat5 cable. with replacement part W-1506 Cat5 cable.
  2. Locate the Globus cluster board.
  3. Remove the existing cable from each Globus cluster board and replace with the new cable.
    • Single face (SF) sign has 2 cat5 cables per sign.
    • Double face (DF) sign has 4 cat5 cables per sign
Key Terms:
  • SBC= Single Board Computer
  • PSU= Power Supply Unit
  • DVS= Data Vision Software
  • Module= LED board
  • Image controller - ILCS2 controller, both are the same thing
  • Globus controller - Cluster controller, both are the same thing

For Temporary Operation

  • Cycle power, reseat the cat5 cables.

KB ID: DD4279273


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