AF-6710 blank section or garbled text on the sign

Potential Symptoms

  • A section of the sign is blank.
  • The sign has garbled text and not displaying correctly.

Environment

  • Product Family: Transportation
  • Product: AF-6700, AF-6711
  • Component: Cat 5 cable, Cluster boards
  • Control System:  DVS

Cause

  • Cat5 cable going into the cluster boards might be bad. Not making a good connection.

Resolution

  • Replace cat5 cables with W-1506. This is a 5 ft. long cable. Double check that it is long enough for your application.

For Temporary Operation

  • Cycle power, reseat the cat5 cables.

KB ID: DD4279273


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