Corrupt message causing mod outages on display
Potential Symptoms
- Blank mods on display after adding a message.
- Removing corrupt message and power cycle changes the location of the outages.
Environment
- Product Family: Message Displays, Billboards
- Product: GS6
- Component: DMP-5000
- Control System: Venus Control Suite
Cause
- Corrupt message was sent to the display.
Resolution
- Remove the corrupt message/playlist from the schedule.
- Delete all content off the display from the DMP.
- Power cycle the display.
KB ID: DD4274312
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