Receive a "Error Previewing" in Content Studio when trying to play preview, Daktronics Venus Client installed on network

Potential Symptoms

  • Receive the following error, "Error previewing: A procedure imported by 'CommonPlayerPreviewManaged6.dll' could not be loaded" when trying to play preview in Content Studio.

1176014.PNG

 

Environment

  • Product Family: Software
  • Product:
  • Component: Daktronics Venus Client
  • Control System: Venus Control Suite

Cause

  • Daktronics Venus Client is installed on a network drive needing administration credentials to access.

Resolution

KB ID: DD4262706


Fill out my online form.
DISCLAIMER: Use of this content may void the equipment warranty, please read this DISCLAIMER prior to performing any service of the equipment.