Not able to update prices; Firmware on driver.

Potential Symptoms

  • Having issues update prices.
  • Getting error messages;
    • DM-100 No Response 3.
    • DM-100 No Response 7.

Environment

  • Product Family:  Digit and Price Display
  • Product: FL-3000, FL-4500
  • Component: Driver
  • Control System: DM-100, FLR3-100.

Cause

  • Firmware on display show Rev higher in the middle than the ones next to it.
    • EX, R34 - R31 - R34 - R32

Resolution

  • Swap drivers to show higher Rev first down to the lowest.
    • EX R34 - R34 - R32 - R31

KB ID: DD4230683


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