Live Book shows correct feeds with incorrect roster data

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Potential Symptoms

  • livebooks is running a clock and all gip relevent data, but roster information is not correct.

Environment

  • Product Family: Software and Controllers
  • Product: Live Book, SportApp
  • Components: Basketball Rosters
  • Control System: AJT Systems a Division of Daktronics

Cause

  • user did not go into the plugins manager and select the correct game

Resolution

  1. press the plugins manager icon in the lower right corner
  2. identify the feed that is currently active and choose options
  3. halfway down you will see a drop box for games choose the game that they are covering

For Temporary Operation

  • they could manually enter the entire roster if a game is not present,

KB ID: DD4227461


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