My message display shows 2.682153, Failed DMP-5000

Potential Symptoms

  • Display showing 2.682153 in upper portion of display.
  • Power cycle will not resolve the issue.
  • DMP Shows offline in VCS.

Environment

  • Product Family: Message Display
  • Product: GS6
  • Component: DMP-5000
  • Control System: Venus Control Suite

Cause

  • Portion of the DMP-5000 has failed and the results are shown on the display.

Resolution

  •  Replace the DMP-5050.

KB ID: DD4205711


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