AF-3165, Section of modules not showing Blue or Green, Power supply.

Potential Symptoms

  • Section of modules not showing Blue and Green, only shows a dim Red.
  • Single 9 VDC power supply has 120 V input, no output and the LED is not lit up.

Environment

  • Product Family: Message Displays
  • Product: AF-3165 RGB
  • Component: Power Supply
  • Control System:

Cause

  • Power supply cables and connections are not secure.

Resolution

  • Check and reseat power supply cables and connections and verify the display is operating properly.
  • Replace the power supply as necessary and verify operation.   

KB ID: DD4193067


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