Conversion service error in Content Studio; wrong device set active.
Potential Symptoms
- "An error occurred while communicating to the VMPL2SQ7 Conversation Service" when trying to save in Content Studio.
- May have switched to using a back up 7000 recently.
Environment
- Product Family: Software, Control System
- Product: Venus 7000 / DMP-7000
- Component: Content Studio, Vmpl2Sq7ConverterService
- Control System: Show Control
Cause
- Display Studio service configuration still has Primary set as active.
Resolution
- Set back up to active.
- Close out any open Content Studio windows.
KB ID: DD4176914
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