Content studio for VCS crashing; Core file corruption

Potential Symptoms

  • Content studio wont open or crashes shortly after opening or previewing.
  • Content studio closes crashes when attempting to preview video or content.
  • Event Viewer is reporting the following error:

Environment

  • Product Family: Software
  • Product: Content Studio
  • Component:
  • Control System: Display Studio, Venus Control Suite

Cause

  • Content studio core files corrupt.

Resolution

  1. Uninstall Content Studio.
  2. Delete the Daktronics folder in both C:\Programs Files(x86) and C:\ProgramData.
  3. Install Content Studio (Daktronics Venus Client).

KB ID: DD4164071


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