Door switch will only show Opened in VIP, Door switch wired incorrectly

Potential Symptoms

  • Door switch will only show Opened on VIP.
  • Display may be blank due to the door showing opened.

IDM Symptom

  • Control Enclosure Opened on the VIP.


  • Product Family: Billboards
  • Product: Digital Billboards
  • Component: Door Switch
  • Control System: 


  • Door switch is wired incorrectly.


  • Wire door switch correctly.
    • Connect red wire to COM. (Common)
    • Connect black wire to NO. (Normally Opened)
door switch.jpg

KB ID: DD4163923

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