DI-6000 photocell dimming failure after update to firmware revision 15.0

Potential Symptoms

  • DI-6000 photocell dimming failure after update to firmware revision 15.0
  • Photocell shows as disconnected on UI
  • Web UI error "Bad Gateway: Unable to retrieve sensors 0 config".

Environment

  • Product Family: Control System
  • Product:
  • Component: DI-6000; 6000 Series
  • Control System: Venus Control Suite; DMP-8000

Cause

  •    Increased diagnostics data was causing an issue.

Resolution

  •    Update 6000 to the latest firmware, rev16.1 or higher

For Temporary Operation

  • Power cycle device.

KB ID: DD4154459


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