No games showing in the Out-of-Town program

Potential Symptoms

  • Users can log in but no games show
  • Users can configure settings

Environment

  • Product Family: Sport Software and Controllers
  • Product: Data Server / Venus Control Suite
  • Components: Out-of-Town
  • Control System: Professional Baseball

Cause

Resolution

  • Change the download interval from 10 seconds to 11 seconds.  That will cause things to reset/restart…and it will start working. See: MLB Out-of-Town Quick Guide for details.

KB ID: DD4153005


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