Primary-primary AF-3500 display set to DHCP, only one side pulling IP address from the network.

Potential Symptoms

  • Only one display is pulling an IP address from the network through a single set of EBR radios and Adam switch.
  • Secondary side display boots up and shows "Eth not resolved".
  • Can connect to both display when set to static IP, but only able to connect to one with DHCP.

Environment

  • Product Family: Message Displays
  • Product: AF-3500
  • Component: EBR radios, M3 controller
  • Control System: Venus 1500

Cause

  • Unknown, suspect EBR radio or network router will only send one DHCP IP request.

Resolution

  • Set the display that is pulling a DHCP IP to a static IP address.
  • Power cycled the display and let the secondary side pull an IP address from the network
  • Set the Secondary display to an static IP address.

KB ID: DD4137584


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