Unable to communicate with a newly installed Gen 6 radio receiver; Incorrect radio settings.

Potential Symptoms

  • Unable to communicate with a newly installed Gen 6 radio receiver.
  • Scoreboard boots up showing Bx Cx, (Broadcast x Channel x) but does not match settings of the console.
  • Function, Bcast and Channel dials all set but All Sport Console radio settings are different.

Environment

  • Product Family: Sports Product
  • Product: Scoreboard
  • Component: Gen 6 Radio Receiver
  • Control System: All Sport Console Gen VI

Cause

  •   The Gen 6 Radio Receivers Function, Bcast and Channel settings are set incorrectly.

Resolution

  • Set the Gen 6 Radio Receiver to the correct Function per What is the function supposed to be set to on a Gen 6 radio.
  • Set Bcast and Channel setting accordingly to operate with what the All Sport console's Bcast and Channel Setting are set to.  (Example if the All Sports settings are at Bcast 1 Channel 1, set the Radio Receiver to BCast 1 Channel 1.

KB ID: DD4127630


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