Communication issues, Radio installed inside building; Move radio outdoors.

Potential Symptoms

  • Communication issues.
  • Not able to update prices.
  • Not able to detect signs indoors.

Environment

  • Product Family: Digit and Price Displays
  • Product: FL-2000, FL-3000, FL-4000, FL-4500
  • Component: Gen 2, Gen 3 serial radio
  • Control System: DM-100

Cause

  • Server radio installed indoors.

Resolution

  • Radios require line of sight, Recommend installing radios outdoor for good line of sight of each other.

KB ID: DD4122086


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