My TriCaster clock feed is not visible when doing DVE or OCR over NDI

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Potential Symptoms

  • My TriCaster clock feed is not visible when doing DVE or OCR over NDI   

Environment

  • Product Family: Software and Controllers
  • Product: TriCaster, Live Book, SportApp
  • Components: 
  • Control System: AJT Systems a Division of Daktronics

Cause

  • The NDI file is not configured properly.

Resolution

  1. Verify you have the NDI configuration file.
    1. The NDI configuration file should be in the Camino plugins folder.
    2. If using Camino 64bit, it is located in c:\program files\ajtsystems\camino 6.6.3.217\codecplugins\x64
       DVE or OCR over ndi1.png
  2. The NDI configuration file should point to the TriCaster. 
    1. Edit the config file and change the source name to the name of the TriCaster
    2. It should also point to the input that contains the feed.
       DVE or OCR over ndi2.png
  3. Restart the SportApp.
    1. Restart the SportApp and change your scoreboard feed to either DVE or OCR. 
    2. The clock feed from the TriCaster will be visible. 

KB ID: DD3984172


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