My mobile device is connected to the All Sport MX-1, but the scoreboard is not lighting up.

Potential Symptoms

  • My mobile device is connected to the All Sport MX-1, but the scoreboard is not lighting up. 
  • MX-1 App shows Firmware "Updates Available".

Environment

  • Product Family: Sport Software and Controllers
  • Product: All Sport MX-1
  • Components: 
  • Control System: Scoreboard with DAK Score control

Resolution

  • Ensure the scoreboard has power.
  • Check that the firmware is up to date.  How do I update the firmware on an All Sport MX-1 Controller.
  • A previous operator may have turned the scoreboard off. Tap the app menu, and select Turn On Scoreboard.​​
  • Screenshot_app menu turn on scoreboard.png

  • If the scoreboard is radio controlled, cycle power to the scoreboard to view the radio settings (default: b1C1). Tap the app menu, and select Settings. Verify the radio settings displayed on the scoreboard match the Broadcast Group and Channel numbers in the app.
  • Screenshot_app menu turn on scoreboard.png

KB ID: DD3888527


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