M-Series Bridge offline in Venus Control Suite (VCS), Bridge lock up

Potential Symptoms

  • Bridge offline in VCS.
  • Galaxy display offline in VCS.

Environment

  • Product Family: Message Displays
  • Product: Galaxy Series: AF-3200, AF-3400, AF-3500, AF-3700, M-Series Bridge
  • Component: M-Series Hardware Bridge
  • Control System: Venus Control Suite (VCS)

Cause

  • M-Series Bridge is locked up.

Resolution

  • Power Cycle M-Series Bridge associated with display.

 

KB ID: DD3856735


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