How do I update my StatVision?

Question

  • How do I update my StatVision?

Environment

  • Product Family: Sports Software and Interfaces
  • Product: StatVision
  • Components:
  • Control System: Professional Baseball- Basic, Power and Super System Bundles
stopsign.jpgThe steps outlined, if performed incorrectly, may result in equipment failure. Do not attempt these steps without proper training and understanding of product operation. Consult a Daktronics support technician if you need assistance.


This applies to the following packages: 

  • MLB
    • Super System install/update and license for Situational Stats and Standings & Leaders.
    • Power Users install/update and license for Situational Stats and Standings & Leaders.
    • Basic User install/update and license for Standings & Leaders.  

  • MiLB
    • Power Users install/update and license for Standings & Leaders.  

Update Procedure

Locate computer(s) where StatVision will be installed/updated.

Click on the installer: Dakfiles | Sports Products | StatVision

Follow the onscreen instructions to install StatVision.

An icon should appear o​n the desktop. Double-click this icon to open the program.

License  (yearly renewal).

  1. When the application is first opened, users will be prompted to obtain a new software license.
  2. Find the serial number near the top of the registration window.
  3. Contact technical support and provide the license file. 
    1. They will verify the license billing/entitlements and send an unlock code. 
    2. Licensing Details

      Super System Package

      • StatVision premium in-game situational stats, career stats and splits

      Power User Package (also called Pro User)

      • StatVision premium in-game situational stats, career stats and splits​

      Basic User Package and MiLB Power

      • StatVision – Standings & leaders

    3. Confirm Version

Repeat the above steps on the Backup computer (if available).

New Installs:

  • Create content or templates (New install only)
  • Setup templates in StatVision (New install only)
stopsign.jpgThe steps outlined, if performed incorrectly, may result in equipment failure. Do not attempt these steps without proper training and understanding of product operation. Consult a Daktronics support technician if you need assistance.

 

Additional Resources

KB ID: DD3821025


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DISCLAIMER: Use of this content may void the equipment warranty, please read this DISCLAIMER prior to performing any service of the equipment.