Module stuck on red, Unseated receiver card

​​Potential Symptoms

  • Module will not show content, only solid red.

Environment

  • Product Family: World Wide Gold, Limited Compliance Gold, NPP Control using transmit common/open protocol
      • This includes but not limited to DVN-4003, Dragon sticks, J Series, U Series, Q Series​​, JVX, QVN-1000, and ZPN.
  • Product:
  • Component: NovaStar brand receiver​ cards
  • Control System: NovaStar Sender Box 

Cause

  • Unseated or partially seated receiver card.

Resolution

  • Remove module from display and reseat receiver card.
  • Ensure that all receiver card screws are tightened and reinsert module.
    • If module takes on grainy appearance, resend calibration to the module.

KB ID: DD3768578


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