RTD Fields with Special Characters Aren't Being Sent by StatVision

​​​​Potential Symptoms

  • When using special characters (like accents) some fields won't be updated
  • Old data will stay in those areas instead of going blank. This would mean, for example, you could see something like total home runs showing up alongside batting average.

Environment

  • Product Family: Stats
  • Product: StatVision
  • Component: StatVision
  • Control System: StatVision

Cause

  • ​Old version of StatVision

Resolution

  • Update StatVsison to at least 2.3.2 

For Temporary Operation

  • Remove the special characters in DakStats, then restart StatVision

KB ID: DD3704641


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