Player Drive Health Tile is Showing Red, Proactively Replace the DMP

Potential Symptoms

  •    DMP Dashboard drive health tile showing a Red state.
    • Less than 3 moths of estimated life left on the drive.
    • Red drive health mock up.png

Environment

  • Product Family: Billboards, Message Displays
  • Product:  DB-4200, DB-5000, DB-6000, DB-6400, GP4, GS6
  • Component: DMP-8000 rev 7.22.0.18 or newer, DMP-5000 rev 7.22.0.16 or newer, DMP-8065.1, DMP-8065.2, A-3457186, Configuration
  • Control System:

Cause

  •    DMP's drive is reaching the end of its expected life cycle.

Resolution

  • Replace DMP to prevent any downtime on the display.

KB ID: DD3701395


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