External triggering not detected, Incorrect signal cable.

Potential Symptoms

  • External trigger is not being detected on the Fire Alarm Interface.


  • Product Family: Control System
  • Product:
  • Component: Fire Alarm Interface
  • Control System: DMP-7000 (Venus 7000)


  • Improper cable used between the triggering device and the DMP-7000.


  • Install the proper 9-wire DB-9 cable.

KB ID: DD3681358

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