Unable to connect to FL-3000 using a modem, but can update prices direct from DM-100.

Symptoms

  • Unable to change prices from the Fuelink web site, but can manually update prices from DM-100.
  • Unable to get status from Dm-100 using the Fuelink web site.
  • Power cycling modem does not bring communication through the modem back.

Environment

  • FL-3000
  • EZ GO Modem site

Cause

  • Failed Modem.

Resolution

  • Replace modem.

Work Around

  • Update prices direct from DM-100 until a working modem has been installed.

KB ID: DD3605569


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