Linux USB Ethernet/RNDIS showing as missing driver in computer management

Symptoms

  • Linux USB Ethernet/RNDIS showing as missing driver in computer management.
  • Windows will not automatically re-install the driver.
  • May potentially cause issues with Scala Licensing.

Environment

  • DMP-8065

Cause

  • Unknown, driver may have been uninstalled or corrupt.

Resolution

  1. Copy the driver file to the computer (will need to be unzipped).
  2. Open computer management.
  3. Locate the entry for USB Ethernet/RNDIS (may be listed under "other devices") and right click on it.
  4. Select Update Driver Software.
  5. Select the Browse my computer for driver software option and then browse for where the file was saved on the computer.
  6. Click Next through remaining steps to finish installing the driver.

KB ID: DD3511818


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