No communication to Galaxy display; Failed media converter

Potential Symptoms

No communication to display through fiber media converters but able to connect at the base of the display.

A-2826 Converter symptoms

No fiber or Ethernet Link Activity (LNK ACT) lights lit on media converters.
Attached devices (computer and display controller) do not have an active Ethernet link light.
No fiber Link ACT light lit when performing the patch fiber test found on How to Troubleshoot the A-2826 Fiber Ethernet System, DD2968410.

Product Family: Message Displays
Product: Galaxy, GS6
Component: Fiber Ethernet communication, Fiber media converter (A-2826 or A-1778)
Control System:

KB ID: DD3503180

Fill out my online form.

DISCLAIMER: Use of this content may void the equipment warranty, please read this DISCLAIMER prior to performing any service of the equipment.