Daktronics

Venus Scheduling: Content in Venus Control Suite doesn't appear on sign or in the dashboard, No playlist files added

Potential Symptoms

  • Content in Venus Control Suite (VCS) isn't appearing on the display or on the dashboard.
  • When viewing the playlist, "0 Items" may appear under the title.
  • Some content may be appearing on display, but not all desired content.

Environment

  • Product: GS6, GC6, GT6
  • Component:
  • Control System: Venus Control Suite Daktronics Hosted, Venus Control Suite Locally Hosted

Cause

  • There are no playlist files in the playlist, or less files than desired.

Resolution

  • Add playlist files to the playlist.
    • Under Playlist Files, click Edit.
    • Choose the files you want to add to this playlist by selecting the + button in front of each file.
    • Click Save to return to playlists page.

KB ID: 000011285

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DAKTRONICS DOES NOT PROMISE THAT THE CONTENT PROVIDED HEREIN IS ERROR-FREE OR THAT ANY DEFECTS WILL BE CORRECTED, OR THAT YOUR USE OF THE CONTENT WILL PROVIDE SPECIFIC RESULTS. THE CONTENT IS DELIVERED ON AN "AS-IS" AND "AS-AVAILABLE" BASIS. ALL INFORMATION PROVIDED IN THIS ARTICLE IS SUBJECT TO CHANGE WITHOUT NOTICE. DAKTRONICS DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTIES OF ACCURACY, NON-INFRINGEMENT, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. DAKTRONICS DISCLAIMS ANY AND ALL LIABILITY FOR THE ACTS, OMISSIONS AND CONDUCT OF YOU OR ANY THIRD PARTIES IN CONNECTION WITH OR RELATED TO YOUR USE OF THE CONTENT. ADJUSTMENT, REPAIR, OR SERVICE OF THE EQUIPMENT BY ANYONE OTHER THAN DAKTRONICS OR ITS AUTHORIZED REPAIR AGENTS MAY VOID THE EQUIPMENT WARRANTY. YOU ASSUME TOTAL RESPONSIBILITY FOR YOUR USE OF THE CONTENT AND ANY LINKED CONTENT. YOUR SOLE REMEDY AGAINST DAKTRONICS FOR DISSATISFACTION WITH THE CONTENT IS TO STOP USING THE CONTENT. THIS LIMITATION OF RELIEF IS A PART OF THE BARGAIN BETWEEN THE PARTIES.  

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