DMP offline after associating device in VCS; Unknown cause

Potential Symptoms

  • DMP is showing offline after associating device in Venus Control Suite.
  • DMP and VIP showing offline when recently installed.

Environment

  • Product Family: Message Displays
  • Product: GS6
  • Component: DMP-5060, DMP-8050
  • Control System: Venus Control Suite Daktronics hosted

Cause

  • Unknown.

Resolution

  • Power cycle the display.

KB ID: DD3394204


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