Cannot see serial data into COM1. TeraTerm also says "Cannot open COM1"

Symptoms

  • NewTek DataLink is set up properly and LiveText is not seeing any data from All Sport CG.
  • Closing DataLink and opening COM1 with TeraTerm to test produces an error "Cannot Open COM1"

Environment

  • Windows 7
  • All Sport CG

Cause

  • Serial ball point mouse in Device Manager was using that Com port.

Resolution

  • Click Start.
  • Right Click on Computer
  • Click on Manage.
  • Click on Device Manager under System Tools.
  • Expand Mice and other pointing devices.
  • Right Click on Serial Ball Point Mouse.
  • Click Uninstall.

    4-7-2016 11-06-01 AM.jpg

 

KB ID: DD3330187


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