Venus Alert: "Error: 40 - Could not open a connection to SQL Server"

Symptoms

  • Receiving an alert in Venus when trying to connect to display, "Data Access Error: A network-related or instance-specific error occurred while establishing a connection to SQL Server. The server was not found or was not accessible. Verify that the instance name is correct and that SQL Server is configured to allow remote connections. (provider: Shared Memory Provider, error: 40 - Could not open a connection to SQL Server."

Environment

  • Product Family: Software
  • Product:
  • Components: Microsoft Windows XP, Vista, 7, 8, or 10 Operating Systems
  • Control System: SQL Server 2008, 2014     

Cause

  • SQL Server is not responding.

Resolution

KB ID: DD3308787


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