Display too dim even though light sensor values reporting

Symptoms

  • Display too dim even though light sensor values reporting
  • Display at 1% brightness
  • Light sensor values reported appear appropriate given ambient light conditions

Environment

  • VFC-3000 (NTCIPv1)
  • Controller firmware currently ED-14489 v1.8.3896.0

Cause

  • Unknown - possibly corrupted controller firmware.

Resolution

  • Update controller firmware (ED-14489) to v1.9.4588.32 (or later).
  

KB ID: DD3171374


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