Daktronics

Content Studio will not open, gives error "Content studio experienced a problem..."

Potential Symptoms

Symptoms

  • Content Studio crashes upon opening. Shows error "Content Studio experienced a problem when opening and will have to close."image2.JPG

Cause

  • There is no Nucleus Service installed. Content Studio needs that installed it order for it to open.

Resolution

  1. Open Start Menu. Type in the search bar "services". Should have a gear next to the name Open that program.
  2. Scroll down to look for "Daktronics Nucleus Service".
  3. If that is missing run a repair on Display Studio in Programs and Features.
    1. Access the Control Panel and click on Programs and Features.
    2. Select Display Studio from the list of installed programs click the Repair button.
    3. Allow the repair to complete and open Display Studio, then Content Studio.
    4. Verify that Display Studio still functions properly.

KB ID: DD3100427

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DAKTRONICS DOES NOT PROMISE THAT THE CONTENT PROVIDED HEREIN IS ERROR-FREE OR THAT ANY DEFECTS WILL BE CORRECTED, OR THAT YOUR USE OF THE CONTENT WILL PROVIDE SPECIFIC RESULTS. THE CONTENT IS DELIVERED ON AN "AS-IS" AND "AS-AVAILABLE" BASIS. ALL INFORMATION PROVIDED IN THIS ARTICLE IS SUBJECT TO CHANGE WITHOUT NOTICE. DAKTRONICS DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTIES OF ACCURACY, NON-INFRINGEMENT, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. DAKTRONICS DISCLAIMS ANY AND ALL LIABILITY FOR THE ACTS, OMISSIONS AND CONDUCT OF YOU OR ANY THIRD PARTIES IN CONNECTION WITH OR RELATED TO YOUR USE OF THE CONTENT. ADJUSTMENT, REPAIR, OR SERVICE OF THE EQUIPMENT BY ANYONE OTHER THAN DAKTRONICS OR ITS AUTHORIZED REPAIR AGENTS MAY VOID THE EQUIPMENT WARRANTY. YOU ASSUME TOTAL RESPONSIBILITY FOR YOUR USE OF THE CONTENT AND ANY LINKED CONTENT. YOUR SOLE REMEDY AGAINST DAKTRONICS FOR DISSATISFACTION WITH THE CONTENT IS TO STOP USING THE CONTENT. THIS LIMITATION OF RELIEF IS A PART OF THE BARGAIN BETWEEN THE PARTIES.

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