No StatCrew data displaying on stat panels; incorrect outgoing data format

Symptoms

  • StatCrew stats not display on stat panels.
  • Data not populating in DSTI, but data is getting in if you monitor the COM port.
  • View Data is blank.
  • statcrew 12.png

Environment

  • StatCrew
  • TasComms32
  • All Sport 5000
  • DSTI

Cause

  • Outgoing data format in StatCrew set to "Stats Display."

Resolution

  • Change the data format setting in StatCrew to "Scoreboard Data" and restart the monitor file. You may need to restart DSTI as well.

 

KB ID: DD2971544


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