Diagnostics: Thermal Dimming alert on DD in IDM, display is dim

Symptoms

  • Filters have been changed recently.
  • Dimming threshold on the DD is set to 60.

IDM / System Health Event(s)

  • Thermal dimming alert in IDM on the Data Distributor (DD).

Environment

  • Product Family: Message Displays
  • Product: System Health, IDM
  • Component: DB-1000 
  • Control System: Venus Control Suite

Cause

  • Display is fluctuating around the 60 degree Celsius threshold, which is a common operating temperature where the display is located.

Resolution

  • Raise the thermal dimming threshold to 70 degrees Celsius;

KB ID: DD2816182


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