Diagnostics: Too Bright at Night alert for an indoor display, Incorrect IDM setting

Symptoms

  • Too Bright at Night in diagnostics for an indoor display.

IDM / System Health Event(s)

  • Too Bright at Night

Environment

  • Product Family: Software
  • Product: System Health, IDM
  • Component: Controller, VIP
  • Control System: Indoor display with no photocell

Cause

  • Display is selected as Outdoor in IDM settings.

Resolution

  • Change location setting in IDM to Indoor.
    • In IDM, click the Display tab.
    • Click settings.
    • Next to Location select Indoor.
    • Click Submit.

KB ID: DD2809894


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