Can not connect to the display through the Lantronix box; Lantronix port lock up

Potential Symptoms

  • Can not communicate to the display through the Lantronix box.
  • Can ping the Lantronix box as well as connect to the Lantronix Web Configuration page but can not get status in the software.
  • Can not ping the Lantronix box.
  • Lantronix Status LED not lit.

Environment

  • Product Family: Message Displays
  • Product: Galaxy
  • Component: Lantronix Device (UDS 1100 for example)
  • Control System: Venus 1500 Versions 3 and 4

Cause

  • Lantronix Com port locked up.

Resolution

  • Cycle power to the Lantronix box.

KB ID: DD2794181


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