Display brightness showing 1% on VFC-3000

Symptoms

  • Display brightness at 1%
  • Light sensor is not listed in controller peripherals.

Environment

Cause

  • LIGHT LINE 1 was not manually added to peripherals (it does not auto-detect).

Resolution

  1. Manually add LIGHT LINE 1 to peripherals:
    1. Login to DDMS controller via LOCAL CONTROL PANEL.
    2. Select CONFIGURATION.
    3. Select PERIPHERAL CONFIGURATION.
    4. Select ADD PERIPHERALS.
    5. Select ADD LIGHT.
    6. Select LIGHT LINE 1.
    7. Select DEFAULT (RECOMMENDED).
    8. Select PRODUCT BOARD.
  2. Verify LIGHT LINE 1 is reporting properly in VIEW PERIPHERALS and sign brightness is appropriate for ambient light conditions.
  3. Reset controller to save configuration changes:
    1. Go to CONFIGURATION menu.
    2. Select RESET OPTIONS.
    3. Select RESET ONLY.

KB ID: DD2743154


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