Wireless scoreboard and/or shot clocks skipping, Damaged or Missing antenna

​Potential Symptoms

  • Wireless scoreboard blanks/flashes or has intermittent communication.
  • Delay in communication from console to scoreboard (time on clock skips).
  • Digit/s flickering on scoreboard.
  • All Sport won't control the scoreboard.
  • Wireless scoreboard flickering.
  • Antenna is broken.
  • Antenna is not orientated correctly or loose.
  • Horn is staying on.
  • When a score is incremented, there is a delay before the scoreboard shows the change.
  • Blank scoreboard after boot up.
  • Consoles antenna is damaged or bent.

Environment

  • Product Family: Sports Product
  • Product: Indoor and Outdoor LED Scoreboards
  • Component: Antenna, Radio Receiver (Gen 3, 4, 5 or 6)
  • Control System: Wireless All Sport 1600, 3000, 5000, 5500, Wireless OmniSport 2000

Cause

  • Missing, loose or broken antenna on the console and/or scoreboard.

Resolution

KB ID: DD2740843


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