Display is staying bright at night and not dimming, Cable disconnected

Potential Symptoms

  • Display not dimming down, stays bright at night.
  • In M2config the photocell reading is showing "Not Present".

Environment

  • Product Family: Message Displays
  • Product: Galaxy, AF-3200, AF-3400, AF-3220, AF-3700
  • Component: Photocell (Light sensor)
  • Control System: Venus 1500 v3 or v4

Cause

  • Light Sensor cable is not plugged into the controller.

Resolution

  • Plug the light sensor cable into the controller J9 light sensor jack.

KB ID: DD2709594


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